Help + support

How can we help?

Answers below cover the common questions. If you don't see yours, drop us a line. We typically respond within 24 hours.

Email support
Bugs, feature requests, account issues, or anything else.
hello@area-iq.co.uk

Reports

How reports work, data sources, scoring, and intent types.

Every report uses seven live UK data sources: Postcodes.io (geocoding), Police.uk (crime data), IMD 2025 (deprivation), OpenStreetMap (amenities), Environment Agency (flood risk), HM Land Registry (property prices), and Ofsted (school inspection ratings, England only).
Each report scores your area across five dimensions, weighted by intent. A moving report prioritises Safety, Schools, and Transport. A business report focuses on Foot Traffic and Spending Power. The same inputs always produce the same output. See the Methodology page for more details.
Moving (residential relocation), Business (commercial viability), Investing (property investment), and Research (general area profile). Each uses different scoring dimensions and weights.
Yes. Every report has share buttons for WhatsApp, LinkedIn, X, and a copy link button. Reports have permanent URLs that anyone can view without an account.
Yes, on Starter plans and above. Click the PDF button on any report to download a branded PDF you can share with clients or attach to property offers.
Yes. Every report is automatically emailed to you with a score summary as soon as it is generated. No extra setup needed.
Save any area from a report to your watchlist. View all saved areas on your dashboard, filter them, and export the list as a CSV file.
Every report shows colour-coded badges indicating the source and age of each data point, so you know exactly how current the information is.
For English postcodes, every report shows Ofsted inspection ratings for schools within 1.5km. You can see each school's name, type, rating (Outstanding, Good, Requires Improvement, or Inadequate), and distance. School quality also factors into the Schools and Education score. Scotland and Wales support is planned.
Available on Pro plans and above. It shows real sold prices from HM Land Registry for the local postcode district: median price, year-on-year trends, property type breakdown, tenure split, and price range.

Billing + plans

Pricing tiers, upgrades, cancellations, and invoices.

Web reports: Free (3/month), Starter £29/mo (20), Pro £79/mo (75). API access: Developer £49/mo (100), Business £249/mo (500), Growth £499/mo (1,500). Enterprise pricing is available on request.
Go to the Pricing page and select your plan. Payment is handled securely via Stripe.
Yes. Cancel from your dashboard via the billing portal. You keep access until the end of your billing period.
You see a prompt to upgrade. Your existing reports remain accessible, you just can't generate new ones until your limit resets on the 1st of the month.

API access

API keys, integration, rate limits, and documentation.

Subscribe to a Developer (£49/mo), Business (£249/mo), or Growth (£499/mo) plan, then generate API keys from your dashboard.
Full documentation with code examples in cURL, Node.js, Python, and Go is available at /docs.
API plans include 100 to 1,500 reports/month depending on tier. Rate limit is 30 requests per minute per key. Cached responses (24 hours) don't count against your quota.
Yes. Revoke any key instantly from your dashboard. The key stops working immediately.

Account

Sign in, sign up, and account management.

Sign up with Google, GitHub, or create an account with email and password at /sign-up.
Go to /forgot-password, enter the email you signed up with, and we'll send a reset link. Link expires in 1 hour.
Contact us at hello@area-iq.co.uk and we'll process your request within 48 hours.

Still stuck? Tell us.

Drop us an email and we'll get back to you within 24 hours.

Contact us
MethodologyAPI docsPricing